WE’D LOVE TO HEAR FROM YOU

QUICK LINKS

I want to know where my order is

Enter the order number found in the order confirmation email
I want to return something

Register returns easily online. All you need is the order number found in the order confirmation email, and the email address used when placing your order.

The return request must be raised with us within 15 days from the date you receive your parcel
Register a return

You can chat with our Virtual assistant 24/7 for answers to frequently asked questions. You’ll be put through to a live agent if you need more help, during below opening hours.

Call us
 1800-889-8000
Free of charge

Opening Hours

Phone
Monday – Sunday: 8.00 – 22.00

Chat
Monday – Sunday: 8.00 – 22.00

Email
customerservice.in@hm.com
 

LET'S CONNECT ON SOCIAL MEDIA
Facebook
Instagram

When you contact Customer Service your personal data will be processed in accordance with our Privacy Notice.

 

All product returns come at an environmental cost and each returned package leaves a significant trail of emissions. H&M encourages you to be a contributor towards climate positive fashion. Kindly refer to our product details and size guide to avoid inconvenience of returns