1. General
These terms and conditions apply to H&M Gift Cards purchased in our H&M stores via our business partner SVS UK Limited (“H&M Gift Card”) and to our H&M Merchandise Cards ("H&M Merchandise Card"). By purchasing a H&M Gift Card, or using the H&M Merchandise Cards, you accept these terms and conditions (“Terms and Conditions”). H&M reserves the right to interpret, modify, or terminate the Terms and Conditions without notice. The most recent Terms and Conditions will always be posted at hm.com.

H&M Gift Card and H&M Merchandise Card may be used in H&M stores in the country where the card was bought or where the H&M Merchandise Card was issued. You can use the H&M Gift Card and H&M Merchandise Card to pay for the full value or part of the value of your selected item(s). The receipt will always show the current balance of your H&M Gift Card. In addition, you can always check your current balance online at hm.com, in an H&M store or by contacting customer service (see below).

2. Validity
Each purchase of H&M Gift Card is limited to a maximum value of Rs50,000. The minimum value for H&M Gift Card is Rs500. You can increase the balance of your physical H&M Gift Card by purchase of additional credit in any H&M store in the country where the card was bought.

H&M Gift Card is valid for 1 years from the date of the last activation or purchase. At the expiry of the validity period, the H&M Gift Card cannot be used for purchase, reactivated nor can the unused remaining value be refunded.

The H&M Gift Card can be used until the balance of the card is zero. If the balance of the card is zero for three months, the H&M Gift Card is invalid and cannot be activated or used again.

H&M Merchandise Cards are valid for 1 years from the date of the last activation or purchase. At the expiry of the validity period, the H&M Merchandise Cards cannot be used for purchase nor can the unused remaining value be refunded.

The H&M Merchandise Cards can be used until the balance of the card is zero. If the balance of the card reaches zero, the H&M Merchandise Card is invalid and cannot be activated or used again.

3. Return
H&M Gift Card or H&M Merchadise Cards cannot be exchanged for cash.

4. Limited Liability
H&M cannot be held liable for H&M Gift Card or H&M Merchandise Card once activated, which subsequently are lost, stolen, inactivated or damaged. Treat your H&M Gift Card and H&M Merchandise Card as cash.

5. Privacy Policy
H & M Hennes & Mauritz GBC AB, is acting as the party responsible for all personal data that you provide H&M with. H&M therefore has a Privacy Policy outlining how your personal data will be processed and protected. You will find our Privacy Policy in full here.

6. Customer Service
Contact Details: H&M Customer Service
Contact Customer Service

7. Company information
H & M Hennes & Mauritz Pvt. Ltd.
Registered office: A-Wing, 2nd Floor, D-3, District Centre Saket, New Delhi – 110017, India
Registered number: CIN- U74140DL2013FTC262231

SVS
Stored Value Solutions UK Ltd
West One, Bruntwood Offices 2nd Floor,
114 Wellington Street, Leeds LS1 1BA, UK
reg. no. 372019303100021